Three Ways to Ensure Patient Loyalty in Corporate Optometry

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By Maria Sampalis, OD, of corporateoptometry.com

Corporate optometry offices are successful in many ways on of them being by retaining customers. As a doctor, it is your job to ensure that patients return to your practice. You need to be their first choice every time they need a medical complaint addressed. Here are the 3 points in service where you can engage their attention and maintain patient loyalty:

1. Educate the Patient

Eye check-ups are not just a one-time thing. Regardless of whether your patients have serious eye injuries, wear glasses or have 20-20 vision, at some point in time, annual eye exams become essential. It’s up to you to explain to your patients, the necessity of this yearly exam. For the elderly, it is a way of combating early signs of eye diseases.

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